Questions about downloading from sharing sites
How to configure IDM to work with popular sharing sites
Problems with some other specific sites, not sharing ones. You need to click on a question below to read an answer:
If you looked, but did not find an answer, please contact us below
If you have multiple questions or concerns, please include them into just one support request.
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You should confirm that you have repaired your IDM installation as described in our FAQ
You should confirm that you have read about solution for no "download this video" button problem as described in our FAQ
You should confirm that you have read about solution for problem with only low video resolution avaliable as described in our FAQ
You should confirm that you have read FAQ before contacting us
You should confirm that you understand that you have an old version of IDM that may contain already fixed bugs